Author Topic: Program doesn't find data I wish to work with :(  (Read 240 times)

Lorna - Nesk

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Program doesn't find data I wish to work with :(
« on: April 27, 2010, 04:37:17 PM »
I have obviously gone astray with my install, however, after uninstalling and installing several times, I am able to open the program, however, I am not able to work with my data.

This is the directory that it wants to open in (sample data) ext. SAM and does not recognize the "global" file it is searching for in order to open the particular dataset that I need it to see in order for it to work for me.  Where did I go off-course?

N:\SOFTRAK\TOOLKIT\DATA

Thanks

Bob Wisener

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Re: Program doesn't find data I wish to work with :(
« Reply #1 on: April 27, 2010, 04:45:58 PM »
Hi Lorna,

You'll need to create Toolkit data in the same directory as your current Adagio data.  I'd recommend that you start up one of your Adagio apps and make a note of the data directory...and extension.  Then type in the same path/extension when using the Toolkit.  Alternatively, click on the Create button and browse to the appropriate directory.

I assume you've used the same PC to open your Adagio data.  If not, we have to be concerned about user rights and ensuring that the install completed correctly.  If in doubt, run the Toolkit workstation setup from \SOFTRAK\TOOLKIT\WKSETUP\WKSETUP.EXE.  That will copy a few files to your local drive and provide the Toolkit desktop icon.

Let me know if that works for you.

Thanks,
Bob.